The Practice of Mediation: A Video-Integrated Text
Summary of Contents
- "So You Want to Study Mediation?" An Introduction to the Processes of Mediation and the Skills of Effective Mediators
- Basics of Negotiation Theory and Why Negotiations Fail
- The Role of the Mediator: Differing Approaches, Fundamental Norms
- Preparing to Mediate
- Mediation as a Structured Process
- Opening the Process, Developing Information
- Expanding Information to Aid the Negotiations
- Identifying and Framing Mediation Issues, Organizing an Agenda
- Generating Movement through Problem-Solving and Persuasion
- Conducting the Bargaining, Dealing with Impasse
- Concluding the Mediation
- The Ethics of Mediating
- Representing Clients in Mediation
Appendix A: Mediation Transcripts for Analysis
Appendix B: Model Standards of Conduct for Mediators (September 2005)
Appendix C: Model Standards of Practice for Family and Divorce Mediation (2001)
Appendix D: Uniform Mediation Act (Excerpts)
Appendix E: Selected Excerpts, A.B.A. Model Rules of Professional Conduct
Appendix F: Tolman Screening Model (Modified)
DVD Index
Index